Last updated: June 20, 2026

This Privacy Policy explains how Resonali LLC (“Resonali,” “we,” “us,” or “our”) handles information in connection with the Resonali mobile application, website, support communications, subscriptions, purchases, and related services.

Resonali is a clinician-facing acoustic voice analysis tool for speech-language pathologists. It is designed to support structured voice measurement, reference-range comparison, clinician review, documentation support, and tracking voice measures over time.

Resonali is not intended to diagnose, treat, cure, screen for, prevent, or independently monitor any disease or medical condition. Resonali does not provide medical advice, treatment recommendations, emergency services, or clinical decision-making, and it does not replace clinical judgment.

1. Scope of This Policy

This Privacy Policy applies to information handled through:

The Resonali mobile application
The Resonali website
Support communications
Subscription, purchase, entitlement, or account-related functions when applicable
Related services operated by or on behalf of Resonali

This Privacy Policy does not apply to information that users store, share, export, upload, print, copy, paste, document, or otherwise maintain outside of Resonali, including information stored in electronic health records, documentation systems, cloud drives, messaging platforms, email accounts, workplace systems, or other third-party services controlled by the user or the user’s organization.

2. Privacy-Focused Design

Resonali is designed to minimize the collection of information that directly identifies an individual whose voice is recorded. Users should not enter names, dates of birth, medical record numbers, addresses, phone numbers, email addresses, insurance information, billing information, or other directly identifying information into Resonali.

Users are responsible for ensuring that their use of Resonali complies with applicable clinical, professional, workplace, consent, privacy, documentation, and security requirements.

3. Information Resonali May Process

Depending on how the app, website, or related services are used, Resonali may process the following types of information:

Audio recordings submitted by the user for voice analysis
Age range selected by the user
Reference category selected by the user
Voice task data and calculated acoustic or aerodynamic measures
Optional session, case, or reference information entered by the user
Generated results, summaries, exported files, or report-style outputs
App usage, diagnostic, crash, device, browser, log, or technical information needed to operate, maintain, troubleshoot, secure, or improve the app or website
Subscription, purchase, access, entitlement, receipt, transaction, or account-related information when applicable
Support communications if a user contacts Resonali for help

Resonali is not intended to collect full medical records, electronic health record data, insurance information, billing information for individuals receiving services, diagnosis records, treatment records, or other unnecessary clinical details.

4. Microphone Access and Audio Processing

Resonali may request access to the device microphone so users can record voice tasks for analysis. Microphone access is used only to support user-initiated recording and voice analysis within the app.

Resonali uses submitted audio recordings to calculate acoustic and aerodynamic voice measures. Audio may be transmitted to Resonali’s backend service for processing.

Audio recordings are used for analysis and are not intended to be permanently stored by Resonali after processing is complete. Resonali is designed to return calculated results to the app and delete submitted audio recordings after analysis.

Because no technology system can guarantee perfect transmission, processing, or deletion under every possible circumstance, users should avoid recording or submitting audio that includes protected health information, directly identifying information, or unnecessary personal details.

5. Voice and Biometric Information

Submitted audio may contain a person’s voice. Resonali uses submitted audio for acoustic and aerodynamic analysis.

Resonali does not use submitted audio for identity verification, speaker identification, authentication, biometric enrollment, voiceprint creation, targeted advertising, or data broker purposes.

Users should not use Resonali to identify, authenticate, or verify any individual based on voice characteristics.

6. Consent and Authorization

By submitting audio or other information to Resonali, the user represents that they have the right, consent, authorization, and professional basis necessary to collect, submit, process, review, and use that information.

If a user records or analyzes another person’s voice, the user is responsible for obtaining any consent, authorization, or permission required by applicable law, workplace policy, professional standards, or clinical setting.

Users are also responsible for determining whether Resonali is appropriate for their intended clinical, professional, educational, or business use.

7. Revoking Consent and Managing Permissions

Users may stop using Resonali at any time.

Users may manage app permissions, including microphone access, through their device settings. Disabling microphone access may limit or prevent use of voice recording and analysis features.

Users may also contact Resonali to request deletion of certain information associated with support communications or account-related records, if applicable. Some information may no longer be available for deletion if it was not retained by Resonali or if it has already been deleted through ordinary processing.

8. Results, Local Storage, and Exports

Resonali may generate structured results, summaries, or report-style outputs for clinician review. These outputs may include acoustic and aerodynamic measures, reference-range comparisons, selected age range, selected reference category, and related information entered by the user.

Some information may be displayed, cached, or temporarily stored on the user’s device as part of normal app functionality. Users may also choose to export, save, download, copy, share, print, upload, or otherwise store Resonali outputs outside the app.

Users are responsible for reviewing, interpreting, storing, sharing, exporting, documenting, or deleting Resonali outputs in accordance with their own clinical judgment, professional obligations, workplace policies, and applicable privacy requirements.

Resonali does not independently verify the clinical accuracy, completeness, appropriateness, legality, or intended use of user-entered information, user-submitted audio, or user-generated exports.

9. Measurement and Output Limitations

Resonali’s outputs depend on multiple factors, including but not limited to recording quality, microphone and device characteristics, background noise, room acoustics, distance from the microphone, user instructions, task administration, speaker effort, speaker attention, vocal behavior during recording, selected age range, selected reference category, and other user-entered information.

Because these factors may vary, Resonali does not guarantee that any measurement, result, reference comparison, summary, export, or output will be accurate, complete, reproducible, clinically appropriate, or suitable for any particular purpose.

Resonali provides objective voice-related measures to support clinician review. Users remain responsible for determining whether results are valid, usable, clinically meaningful, or appropriate for documentation, comparison, follow-up, referral, or any other professional purpose.

10. Information Users Should Not Enter

Users should not enter the following into Resonali:

Names of individuals whose voices are recorded
Dates of birth
Medical record numbers
Addresses
Phone numbers
Email addresses of individuals receiving services
Insurance information
Billing information for individuals receiving services
Full medical records
Diagnosis or treatment records
Electronic health record data
Any other information not needed for acoustic or aerodynamic voice analysis

If a user chooses to include identifying or sensitive information in exported files, shared results, notes, support requests, screenshots, recordings, or other communications, the user is responsible for protecting that information.

11. How We Use Information

Resonali may use information to:

Provide acoustic and aerodynamic voice analysis
Generate structured results for clinician review
Support reference-range comparison
Support documentation workflows and tracking voice measures over time
Operate, maintain, troubleshoot, secure, and improve the app and website
Respond to support requests
Manage subscriptions, purchases, access, entitlements, receipts, or account-related functions when applicable
Monitor performance, reliability, errors, and security
Prevent misuse, abuse, fraud, unauthorized access, or technical issues
Comply with legal, security, operational, and business obligations

Resonali does not use submitted audio to identify individuals whose voices are recorded.

12. Website Data, Cookies, and Similar Technologies

When users visit the Resonali website, basic technical information may be processed automatically, such as browser type, device information, IP address, pages visited, referring pages, approximate location derived from technical information, and dates or times of access.

The Resonali website or third-party website providers may use cookies or similar technologies for website functionality, security, performance, analytics, or user experience. Users may manage cookies through their browser settings, though disabling cookies may affect website functionality.

13. No Sale, Targeted Advertising, Tracking, or AI Training

Resonali does not sell submitted audio, voice results, clinician-entered data, support communications, or account-related information.

Resonali does not use submitted audio or voice analysis results for targeted advertising.

Resonali does not share submitted audio or voice analysis results with data brokers.

Resonali does not use submitted audio or voice analysis results to track users across other companies’ apps or websites.

Resonali does not use submitted audio or voice analysis results to train artificial intelligence models.

14. Support Communications

If you contact Resonali for support, we may receive your name, email address, message content, screenshots, diagnostic details, and any other information you choose to provide.

Please do not include protected health information, medical record numbers, directly identifying information about individuals receiving services, or other sensitive clinical details in support messages.

We may retain support communications as needed to respond to requests, maintain business records, troubleshoot issues, improve our services, and comply with legal or operational obligations.

15. Subscriptions and Purchases

If Resonali offers paid subscriptions, purchases, or premium features, payment and subscription processing may be handled by Apple, the App Store, subscription management providers, payment processors, or related third-party service providers.

Resonali does not receive or store full payment card numbers from App Store transactions. We may receive or process limited subscription, purchase, entitlement, receipt, transaction, or account-related information needed to provide access, manage subscriptions, troubleshoot purchases, prevent misuse, and maintain business records.

Third-party payment, subscription, and app distribution providers may process information according to their own privacy policies and terms.

16. Third-Party Service Providers

Resonali may use third-party service providers to support app functionality, hosting, backend infrastructure, diagnostics, crash reporting, analytics, customer support, payment processing, subscription management, app distribution, email, website hosting, development, security, or related business operations.

These providers may process limited information as necessary to provide services to Resonali. We do not authorize service providers to use information for their own unrelated purposes.

When Resonali shares information with service providers, we seek to use providers that process information in a manner consistent with this Privacy Policy and provide appropriate protections for the information they handle.

Examples of third-party service categories may include:

Cloud hosting and backend infrastructure
App distribution platforms
Subscription or payment processing services
Diagnostics, crash reporting, and performance monitoring tools
Website hosting and email services
Customer support or communication tools
Development, security, and operational tools

Third-party services may have their own privacy practices. Users should also review the privacy policies of any platform or service they use to access, purchase, host, process, export, store, or communicate with Resonali.

17. Legal Disclosures

Resonali may disclose information if we believe it is reasonably necessary to comply with applicable law, regulation, legal process, governmental request, court order, security obligation, or enforceable legal requirement.

We may also disclose information when reasonably necessary to protect the rights, property, security, or safety of Resonali, our users, service providers, or others; to investigate misuse or security issues; to enforce our terms; or to prevent fraud, abuse, or unauthorized access.

18. Business Transfers

If Resonali is involved in a merger, acquisition, financing, reorganization, sale of assets, transition of service providers, or similar business transaction, information may be transferred or disclosed as part of that transaction, subject to this Privacy Policy or another policy disclosed to users as applicable.

19. Data Retention

Resonali is designed so that submitted audio recordings are processed for analysis and are not permanently stored by Resonali after processing is complete.

Temporary copies, caches, logs, or backups may exist for a limited time as part of ordinary technical operations, security, troubleshooting, or service-provider processes.

Other information may be retained for as long as reasonably necessary to provide the app, support users, maintain business records, troubleshoot issues, improve reliability, comply with legal obligations, resolve disputes, prevent misuse, and enforce our terms.

Users are responsible for managing any exported, downloaded, saved, copied, shared, printed, uploaded, or externally stored results created from Resonali.

20. Data Deletion Requests

Users may contact Resonali to request deletion of information associated with their support communications or account-related records, if applicable.

Because Resonali is designed not to permanently store submitted audio after analysis, submitted audio may no longer be available for deletion after processing is complete.

Some information may be retained when necessary for legal, security, accounting, tax, dispute resolution, fraud prevention, operational, backup, or business record purposes.

To submit a privacy or deletion request, contact us at:

support@resonali.com

21. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information handled by Resonali. However, no system, transmission, network, device, or storage method can be guaranteed to be completely secure.

Users are responsible for maintaining the security of their own devices, accounts, networks, exports, saved files, screenshots, shared documents, and external storage locations.

Users should use Resonali in accordance with their own workplace, professional, security, and privacy obligations.

22. Security Incidents

If Resonali becomes aware of a security incident involving information handled by Resonali, we will evaluate the incident and take steps we determine appropriate under the circumstances, which may include investigation, mitigation, remediation, and notification when required by applicable law.

23. Clinical and Professional Responsibility

Resonali is intended for use by qualified professionals, including speech-language pathologists. Resonali provides objective voice-related measures to support clinician review. It does not provide diagnosis, treatment recommendations, medical advice, emergency services, or guaranteed clinical conclusions.

Users remain responsible for clinical interpretation, communication with individuals receiving services, documentation, decision-making, referrals, follow-up, and compliance with applicable professional standards, workplace policies, and laws.

24. HIPAA and Protected Health Information

Resonali is designed to minimize the collection of directly identifying information and is not intended to be used as an electronic health record, health record system, client record system, or repository for protected health information.

Unless Resonali enters into a separate written agreement stating otherwise, users should not use Resonali to collect, store, transmit, or maintain protected health information or directly identifying information.

Resonali does not represent that it is a HIPAA-compliant electronic health record, health record system, client management system, or protected health information repository.

Users are responsible for determining whether their use of Resonali is appropriate under HIPAA or other applicable privacy laws, workplace policies, professional standards, or organizational requirements.

25. Children’s Privacy

Resonali is intended for use by professional clinicians and is not directed to children as end users of the app. Resonali is not intended for use by individuals under 18 as app users.

Clinicians are responsible for obtaining any required consent or authorization before recording, submitting, or analyzing a minor’s voice in connection with clinical care, educational services, or professional services.

26. International Users

Resonali is operated from the United States. If you access or use Resonali from outside the United States, you understand that information may be processed in the United States or other locations where Resonali or its service providers operate.

27. Your Choices

Depending on your use of Resonali and applicable law, you may have options to request access, correction, or deletion of certain information.

You may choose not to provide optional information in the app. You should not enter directly identifying information, protected health information, or unnecessary clinical details into Resonali.

You may manage app permissions, including microphone access, through your device settings. Disabling microphone access may limit or prevent use of voice recording and analysis features.

You may stop using Resonali at any time. If you have an active subscription, you may need to manage or cancel the subscription through the applicable app store, subscription provider, or purchase platform.

For privacy-related requests, contact us at:

support@resonali.com

28. Account Deletion

If Resonali offers account creation in the future, users may request deletion of their account and associated information as described in the app or by contacting Resonali.

Certain information may be retained when necessary for legal, security, accounting, tax, dispute resolution, fraud prevention, operational, backup, or business record purposes.

If Resonali does not offer account creation, this section does not apply.

29. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the “Last updated” date above. Continued use of Resonali after changes are posted means you acknowledge the updated Privacy Policy.

30. Contact Us

For privacy questions, support requests, deletion requests, or accessibility-related concerns, contact:

Resonali LLC
Email: support@resonali.com